i. Please phone or email where possible. We ask that all customers practice the Governments’ advice of physical distancing. Should customers wish to raise issues with Dapcor staff we ask that people email or phone the relevant staff member.
ii. Face-to-face meetings will only be scheduled if essential and in observance of Government requirements. All other meetings will be scheduled using remote technology, as required.
iii. Let us know if anyone is self-isolating or in quarantine. During our work with a customer, it would be appreciated that if the customer becomes aware of a person we are in direct contact with who is required to self-isolate in relation to COVID, please let us know. Dapcor staff will not work in areas where a person is self-isolating or in quarantine. This is really important in limiting the impact of the coronavirus spread.
iv. Identified “hot spots” Should a customer be identified as having frequented an identified Government hot spot, we request that the customer advise Dapcor as soon as possible. It is important to observe the Government’s self isolation requirements and get tested for COVID-19.
v. We will let our customer know, in cases where we are working on a customer’s project, if any on site staff test positive for COVID-19 or is required to self-isolate. We believe this is the right thing to do in observing our public responsibility.
Dapcor is taking the coronavirus and emerging issues seriously. As a Head Contractor, we will continue to observe Government advice and will proactively review emerging issues in assuring that we are applying best practice in response to the coronavirus.
Customers are encouraged to provide feedback and suggestions, as we work together in assuring the health, safety and wellbeing of all.
This policy will be reviewed as required in meeting the emerging issues and the Federal and State Governments’ directives.